Telecommunications networks are evolving rapidly, bringing both new challenges and opportunities. As data volumes grow and infrastructure becomes more complex, operations teams are expected to improve efficiency, reduce downtime, and deliver seamless customer experiences.

However, traditional network operations models remain reactive and manual. Siloed systems, fragmented data, and slow decision-making limit visibility and increase operational costs. This makes it difficult for operators to manage network complexity, prevent outages, and unlock the full value of their investments.

Agentic AI is transforming network operations.

Microsoft’s Scaling Autonomous Network Operations for the Next Era of Telecom executive summary shows how telecom operators are using intelligent automation, agentic AI, and Open Digital Architecture to move toward fully autonomous operations that improve performance, efficiency, and resilience.

What you’ll discover in this executive summary:

How agentic AI unlocks network value by improving maintenance, fault management, and energy efficiency.

Why autonomous networks enable self-healing capabilities, 24/7 operations, and reduced operational effort without increasing headcount.

Practical insights into Microsoft’s Network Operations Agent framework, including universal data access, multi-agent orchestration, and seamless human–AI collaboration.

How Microsoft’s global Azure network is applying specialized agents to improve performance and reduce operational costs.

Key benefits such as faster detection, improved root cause analysis, reduced planning time, and better overall network reliability.

Real impact across modern telecom networks.

Organizations adopting autonomous network operations are already seeing measurable improvements, including reduced maintenance costs, fewer configuration errors, improved energy efficiency, faster resolution, and better incident management. Intelligent automation is helping teams handle more incidents, reduce manual effort, and improve network resilience.

Access the full executive summary.

Download Scaling Autonomous Network Operations for the Next Era of Telecom and discover how to accelerate your journey toward autonomous networks with agentic AI and the Microsoft Cloud.