Employee engagement

White Paper Improving engagement with a human in the loop

Partner Insights from

Workers and businesses both stand to gain when employees use the full range of their health benefits appropriately. However, a lack of engagement limits the value employers gain from their benefits and can drive up costs through unnecessary high-cost imaging and screenings, complications related to acute care and lower productivity and absenteeism. Helping employees understand and navigate their options more effectively is key to reversing these trends.

To get a better understanding of healthcare navigation, the role technology plays in healthcare benefits, and where a human in the loop can improve the process, Quantum Health and Employee Benefit News surveyed those responsible for benefits at organizations with more than 250 employees. This white paper outlines key findings on how combining digital tools with human support helps employers balance cost of care with effectiveness of offerings. 

Download this research-based white paper to learn: 

  • How employers rate their health care benefits engagement today and the strategies that are improving it
  • Where employees need the most help navigating their healthcare journeys
  • How integrating human support with digital tools increases engagement and leads to better decisions and outcomes
Employee engagement