Report

Assessing CSPs' progress towards Level 4 autonomous networks

Communications service providers (CSPs) are steadily advancing toward truly autonomous networks. Many are now declaring and validating Level 4 autonomy – where networks shift from human-defined automation to genuine autonomous decision-making – in select domains. AI is a key enabler, as operators build AI-ready infrastructure and services.

TM Forum plays a central role in driving these developments. This report examines which domains and processes CSPs are targeting for Level 4 autonomy, their progress, and the methodologies used to evaluate it with tools developed by TM Forum and its Members.

Read the report to discover:

CSPs’ progress toward Level 4 autonomous networks
How TM Forum’s AN level assessments work and evolve through Member collaboration
Industry sentiment, adoption drivers, and challenges
Operator attainment levels across regions
Best practices for AN development
Recommendations for advancing AN maturity

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