Hybrid work has become a standard operating model for state and local government. But the technology and meeting spaces many agencies rely on were not designed to deliver an equitable experience for people who are remote, in room, or joining from the field. The result is inconsistent participation, missed context, accessibility gaps, and added risk when conversations move across tools and devices.

This Government Technology thought leadership paper, with insights from HP and Poly, outlines practical strategies to modernize collaboration across hybrid workplaces. You will learn how agencies are rethinking meeting environments and adopting inclusive technology that supports secure, effective engagement for staff and constituents alike.

In this paper, you will learn how to:

• Identify the most common collaboration breakdowns in hybrid meetings and how to fix them

• Design meeting spaces that support consistent audio, video, and participation across room sizes

• Use AI powered collaboration features to reduce friction, improve clarity, and keep meetings on track

• Improve accessibility with captions, translation, and tools that help every participant contribute

• Strengthen governance with better visibility into conversations, records, and compliance needs

• Support a flexible workforce with collaboration experiences that work across roles, locations, and schedules

• Reduce operational complexity by standardizing technology and management across spaces and devices

If your agency is working to improve employee experience, expand access, and maintain security while operating in a hybrid model, this paper provides a clear roadmap for what to prioritize next.

Download the full publication to learn how agencies are closing collaboration gaps and building hybrid workplaces that promote inclusion, trust, and operational efficiency.